Terms & Conditions
Vision Axis Global Shipping
Please read these Terms and Conditions carefully before using the logistics, shipping, and warehousing services provided by Vision Axis Global Shipping. By requesting a quote, booking a shipment, or utilizing our tracking systems, you agree to be bound by these terms.
1. Service Provision
Vision Axis Global Shipping acts as a logistics provider, coordinating the transportation of goods via ocean, air, and land. While we organize and manage these shipments, the actual transportation may be carried out by contracted third-party carriers (airlines, shipping lines, trucking networks).
2. Quotations and Pricing
All quotes provided via our website or email are estimates based on the cargo dimensions, weight, and routing information provided by the user.
- Quotes are subject to change if the actual cargo dimensions or weight differ upon collection.
- Quotes do not include unforeseen customs duties, government taxes, or destination port holding fees unless explicitly stated.
- Quoted transit times are estimates and do not constitute a legal guarantee of delivery on a specific date.
3. Prohibited and Hazardous Cargo
Customers are strictly prohibited from utilizing our services to transport illegal, hazardous, or restricted materials without prior written consent and proper legal documentation. Prohibited items include, but are not limited to:
- Unregistered firearms or ammunition.
- Undeclared hazardous chemicals, corrosives, or explosives.
- Illegal narcotics or contraband.
- Live animals (unless processed through our specialized departments).
The shipper assumes all liability and financial responsibility for fines, damages, or delays resulting from the shipment of undeclared prohibited items.
4. Liability and Insurance
While we take every precaution to ensure the safe delivery of your cargo, transportation inherently carries risks.
- Vision Axis Global Shipping's liability for lost or damaged goods is strictly limited by international conventions (e.g., Warsaw Convention, Montreal Convention, Hague-Visby Rules) depending on the transport mode.
- We strongly advise all customers to purchase comprehensive marine or cargo insurance covering the full value of their goods.
5. Shipment Tracking
The numerical tracking system provided on this website is for informational purposes only. Tracking milestones are updated as data becomes available from carriers and port authorities. We are not liable for temporary discrepancies or delays in tracking updates.
6. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Vision Axis Global Shipping is headquartered, without regard to its conflict of law provisions.
7. Contact Information
For any questions regarding these terms, your shipment liabilities, or insurance requirements, please contact our legal and support team: